Privacy Policy

Effective Date: 1 May 2026  ·  Last Updated: 1 May 2026

At GenZposhak, your privacy matters. This Privacy Policy explains what information we collect, how we use it and how we protect it when you visit genzposhak.in or make a purchase with us. By using our website, you agree to the practices described in this policy.

1. Information We Collect

1.1 Information You Provide

When you place an order, sign up for our newsletter or contact us, we may collect:

  • Full name
  • Email address
  • Phone number
  • Shipping and billing address
  • Payment details (processed securely by our payment gateway — we do not store card information)
  • Messages or enquiries you send us

1.2 Information Collected Automatically

When you browse our website, we automatically collect certain technical data, including:

  • IP address and browser type
  • Device and operating system information
  • Pages visited and time spent on site
  • Referring URLs and click behaviour

This data is collected through cookies and similar tracking technologies. See Section 6 for details on how to manage cookies.

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfil your orders
  • Send order confirmations, shipping updates and receipts
  • Respond to your queries and provide customer support
  • Send promotional emails and early-access drops (only if you have opted in)
  • Improve our website, products and overall experience
  • Detect, investigate and prevent fraudulent transactions
  • Comply with legal obligations

We will never sell, rent or trade your personal information to third parties for their own marketing purposes.

3. Sharing Your Information

We share your information only where necessary and with parties who are bound by confidentiality obligations:

  • Payment processors (e.g. Razorpay or equivalent) to securely handle transactions
  • Shipping and logistics partners to deliver your orders
  • Email service providers to send transactional and marketing emails
  • Analytics providers (e.g. Google Analytics) to understand website usage
  • Legal or regulatory authorities if required by law

We do not share your data with unrelated third parties without your explicit consent.

4. Data Retention

We retain your personal data for as long as necessary to provide our services and comply with applicable legal requirements. Order records are typically retained for a minimum of 5 years for accounting and tax compliance purposes. You may request deletion of your data at any time, subject to our legal retention obligations.

5. Your Rights

Depending on your location and applicable laws, you may have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal data
  • Opt out of marketing communications at any time
  • Withdraw consent for data processing where consent is the legal basis

To exercise any of these rights, contact us at privacy@genzposhak.in. We will respond within 30 days.

6. Cookies

We use cookies to enhance your browsing experience, remember your preferences and understand how visitors use our site. Types of cookies we use:

  • Essential Cookies — Required for the website to function (e.g. cart and session management)
  • Analytics Cookies — Help us understand traffic patterns and improve the site
  • Marketing Cookies — Used to deliver relevant promotional content (only with your consent)

You can manage or disable cookies through your browser settings. Disabling essential cookies may affect website functionality.

7. Security

We take reasonable technical and organisational measures to protect your personal information from unauthorised access, loss or misuse. All payment transactions are encrypted using SSL technology and processed through PCI-compliant payment gateways.

However, no method of internet transmission is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

8. Third-Party Links

Our website may contain links to external websites (such as Instagram or partner platforms). We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies independently.

9. Children’s Privacy

GenZposhak is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected data from a child, please contact us immediately and we will delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the ‘Last Updated’ date at the top of this page. We encourage you to review this policy periodically. Continued use of the website after changes constitutes acceptance of the updated policy.

11. Contact Us

For any privacy-related questions or requests:

GenZposhak

Email: privacy@genzposhak.in

Website: genzposhak.in

India